What if I lost my receipt?
If you have lost your receipt, you can find your photo code in the upper right-hand corner of any of your Santa Photos.
What is the difference between a Hi-Res image and a Low-Res image?
Hi-Res and Low-Res have to do with the image or photo’s resolution, which refers to how many of the pixels that make up the image fit inside each inch of printed photo area. More pixels per inch means more details are present in your image. Image resolution is very important when it comes to printing. Printing Low-Res images will most likely result in a blurry, grainy or unusable photo.
What can I do with my Hi-Res images that I cannot do with my Low-Res image?
With Hi-Res printing, you can expect clear, beautifully contrasted photos.
Low-Res images are great for sharing online or via email because their file sizes are small. However, these images or photos are not suitable for printing. They usually come out blurry or grainy and you will likely be disappointed with the results.
What is Shutterfly?
In a snapshot, Shutterfly makes it fun and easy to be thoughtful and creative with your memories. They deliver your photo prints right to your door. But delivering prints is just one thing they do. From start to finish, they make it easy to enhance, share and store your digital photos. They also make memory-keeping and gift-giving easy with their personalized photo books, greeting cards, and dozens of photo gifts suitable for any occasion.
What is my Shutterfly promotional card?
The Shutterfly promotional card is a $10 or $20 card (depending on the photo package you purchased) that you receive with your Santa Photo package at the mall. You can use this card toward your Shutterfly purchases – some restrictions may apply.
What is the $10 off Shutterfly promo code and how do I receive it?
The $10 Shutterfly promo code is a code that you receive when you purchase a Hi-Res Santa Photo from the MyHolidayMoments website. This code is included in the ‘Receipt and Copyright Release’ email that you receive immediately following your online purchase. Some restrictions may apply to this promo code.
What is the Free 5x7 Holiday Photo coupon?
This is a coupon for a free 5x7, that can be used at the Santa or Bunny set at the mall, with any Cherry Hill Photo Santa or Santa Photo package of $25 or more. Some restrictions may apply to this coupon.
How do I receive the coupon for the Free 5x7 Holiday photo?
The coupon for the Free 5x7 Holiday photo is for anyone who purchases a Hi-Res Santa Photo from the MyHolidayMoments website. This coupon is included in the ‘Receipt and Copyright Release’ email that you receive immediately following your online purchase.
What should I do if I do not receive the ‘Receipt & Copyright Release’ email?
First, check your ‘Junk’ or ‘Spam’ folder to confirm that the email has not been sent there. If you do not receive your ‘Receipt and Copyright Release’ email in your Inbox, Junk, or Spam folder within 24 hours of your Hi-Res Santa Photo purchase from MyHolidayMoments.com, please click here. This will take you to our ‘Contact’ page where you will have the opportunity to fill out a form explaining the issue at hand and we will get back to you shortly.
If I buy a Hi-Res Santa Photo online, will I be able to print that at my local photo retailer?
If you buy a Hi-Res Santa Photo online, you will be able to print that photo at any local photo retailer, as long as you print out the ‘Receipt and Copyright Release’ email that you received immediately following your online purchase, and take that with you to the photo retailer along with the device on which you saved that Hi-Res Santa Photo.
Is my information shared with any other companies and/or parties?
Your email address will be shared with the mall where you purchased your Santa Photo package. Your email address will not be sold or shared with any other companies, nor will any other information you share with the MyHolidayMoments website be shared or sold to a company or party. For more information, please click here to see our Terms and Conditions.
Is my Santa Photo shared with anyone?
No, your Santa Photo is not shared with anyone; for additional information, please click here to see our Privacy policy.
Does it cost me anything to share my photo on Facebook?
The photo you will be sharing on Facebook is Low-Res and is free to share.
If I have a question or a problem, who should I contact?
If you have questions or a problem, please click here. This will take you to our ‘Contact’ page where you will have the opportunity to fill out a form explaining your question or issue and sharing information with us that we will need to contact you and give you a solution.
